FAQ's
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FAQ

What is Geek Crate?

Geek Crate is a box full of hand-picked products for all the Indian geeks who love comics, movies, TV shows, anime and gaming. Also, each Geek Crate will always have a T-shirt in your size.

How much does shipping cost?

We provide free shipping all over India.

How long does it take for my crate to arrive?

It takes 6-8 business days for the crates to arrive at their destination.

When will my crate ship?

Your crate will be shipped by the 30th of the subscribed month.

How much does a subscription cost?

The cost of a subscription depends upon the subscription plan selected.

Month to Month costs ` 1599

3 Month Subscription costs ` 4647 i.e. ` 1549 per crate.

6 Month Subscription costs ` 8994 i.e. ` 1499 per crate.

Can I receive a refund?

Once a payment has processed all sales are final. We cannot accept returns or exchanges unless the item you purchased is proven to be defective, which must be proven by the customer. If you receive a defective item, please contact us customercare@geekcrate.in with details of the product and the defect, photos, and any other necessary information and we will make best efforts to determine a workable solution.

My crate may be missing an item or one of my items was broken. Can I get a replacement?

In the rare case an item comes damaged or is missing, please contact our customer service team at customercare@geekcrate.in and we'd be happy to resolve your request.

Note: You must send a request for replacement with 5 days after receiving the crate.

My T-shirt doesn't fit can I change the size?

You can change the size of the T-shirt before the 20th. Send an email to customercare@geekcrate.in and we'll be happy to help!

When I sign up for a 6, 3 or 1 month plan, is it all charged up front?

Yes. You are charged in advance the full discounted price for your subscription choice.

Who do I contact to discuss business inquiries, advertising, etc.?

Please contact tejas@geekcrate.in